Right to Information Act 2005


RIGHT TO INFORMATION ACT

The Government of India has enacted the ‘Right to Information Act 2005” replacing the Freedom of Information Act. In order to promote transparency and accountability in the working of any Public Authority, the Act provides the right to citizens to secure access to information of general nature. The Public Sector Banks are “Public Authorities” for the purposes of this Act.


INFORMATION AVAILABLE UNDER THE ACT

The right to information includes an access to the information which is held by or under the control of the Bank which comes under Public Authority. For accessing the Right to Information Act, 2005, please click RTI-Act_English

THE INFORMATION EXEMPTED FROM DISCLOSURE

The Act provides under Sections 8 and 9, certain categories of information that are exempt from disclosure to the citizens. The public may also refer to the relative sections of the Act before submitting a request for information.

HOW TO GET THE INFORMATION?

Citizens can submit request for information under RTI Act by making an application in writing addressed to the Central Public Information Officer (CPIO) placed at Head Office, Saptagiri Grameena Bank,#19/565-11, 3rd Floor,Vellore Road, Chittoor - 517001 or through online portal by accessing the link https://rtionline.gov.in.

Sri M Sankara Prasad
Central Public Information Officer (CPIO)
Head Office
Saptagiri Grameena Bank
#19/565-11, 3rd Floor,
Vellore Road, Chittoor – 517001.


It can also be submitted to any of our Bank’s Branches / Regional Offices.

Sri DSVRK Patnaik
Regional Manager & CPIO
Saptagiri Grameena Bank
D No. 5-102-1,
Chennappa Colony,
Dhanalakhsmi Nagar,
Avilala, R.C. Road, Tirupati -517507
Mobile: 8886644018
e-mail: rotirupati@sgbank.in
Sri P Prakash Ratna Babu
Regional Manager & CPIO
Saptagiri Grameena Bank
D No. 11 / 83, Avenue Road, II Floor
Madanapalle
Chittoor -517325
Mobile: 8886644016
e-mail: rompl@sgbank.in
Sri GMV Prasad
Regional Manager & CPIO
Saptagiri Grameena Bank
D No. 27-14-57
Rajagopalachari Street
Governorpet
Vijayawada
Mobile: 8886644126
e-mail: rovijayawada@sgbank.in
Sri M.Sairam
Regional Manager & CPIO
Saptagiri Grameena Bank
Opp Municipal Office
Gudivada
Vijayawada - 517325
Mobile: 8886644216
e-mail: rogudivada@sgbank.in


Appellate Authority


Sri D PRABAHARAN

General Manager & Appellate Authority
Head Office
Saptagiri Grameena Bank
#19/565-11, 3rd Floor,
Vellore Road, Chittoor – 517001.

Mobile: 8886314567
e-mail: headoffice@sgbank.in


The applications to be filed along with necessary fee as applicable for seeking information under RTI Act. The application shall be disposed off in accordance with Section 7 of the RTI Act.


Annexure - I
Mandatory Disclosure by the Bank under section 4 (1)(b) of RTI Act and its Annual Updation – 2023
Sl no. Mandatory obligation Information Disclosed
i The particulars of its organization, functions and duties Saptagiri Grameena Bank has been formed with the merger of Sri Venkateswara Grameena Bank, Chittoor, Chittoor district and Kanakadurga Grameena Bank, Gudivada, Krishna District w.e.f from 01/07/2006 with Head office at Chittoor, Chittoor District, Andhra Pradesh, in terms of Government of India GO dt 29/06/2006.

Bank’s Operational area is spread over across Chittoor, Annamayya, NTR, Eluru, Tirupati and Krishna districts in the state of Andhra Pradesh. The Bank is having 246 branches (68 branches in Chittoor district, 52 branches in NTR district, 47 branches in Tirupati district, 36 in Krishna district, 31 branches in Annamayya district and 12 branches in Eluru district). Of the 246 branches, 166 branches are in Rural, 59 are in semi-urban and 21 branches are in Urban areas. Bank provides 24X7 Banking service through Mobile Banking and Internet Banking spread across the country. For location of branches, please refer the link : Branch Locator

The activities of the Bank are covered by the Banking Regulation Act and the directives of RBI and NABARD issued from time to time. The Government of India holds 50% of the share capital, Sponsor Bank (Indian Bank) holds 35% of the share capital and Government of Andhra Pradesh holds 15% of the share capital.

For Organization structure for details click Organogram – 31.03.2025
ii The powers and duties of its officers and employees For powers and duties of the officers and employees of the Bank click Job roles/duties of Employees and Officers.
iii The procedure followed in the decision making process, including channels of supervision and accountability The Administrative and Credit Powers of officers at various levels and of different scales to be exercised in the process of decision making and the procedural guidelines on the channels of supervision and accountability are decided by the Board and kept as a confidential document. The credit decisions at Branch level are taken by Branch Managers at various levels from Asst. Manager to Chief Manager of Branch depending upon their positions. Credit decisions at Regional level are taken by the Regional Office Level Credit Committee (RMLCC).

At Head Office level, Credit decisions are taken at General Manager Level Credit Committee (GMLCC), Chairman Level Credit Committee (CHLCC), Board.
iv The norms set by it for the discharge of its functions The norms for discharge of the functions of the Bank are based on RBI directives with Board’s approval. For Time Norms for certain services click Time Norms for certain services in normal circumstances.
v The rules, regulations, instructions, Manuals and records, held by it or under its control or used by its employees for discharging its functions; All branches and offices of the Bank are provided with the Manuals of Instructions, circulars and policy guidelines for discharging their functions effectively. These are all meant for internal circulation and cannot be shared with public.
However, certain information on Deposit, Loan & other Products, scheme guidelines, eligibility etc., are available in the below mentioned links.
Deposits Loan Other activities
Savings Bank A/c Agriculture Financial Inclusion
Current A/c Personal/individual Service charges
Term Deposits MSME Insurance services
NRI A/cs Education Tenders / Auctions
Deposit rates Lending rates Career
Complaint

SGB Service Regulations ; SGB Pension Regulations
vi A statement of the categories of documents that are held by it or under its control Based on the Laws, rules and regulations, documents such as Balance sheets, record of the staff, licenses obtained from RBI /other competent authorities for opening branches / offices etc are held by the Bank. Annual Report of our Bank are made available in our website in the below links:

Financial Results ; Annual Reports ;

Branches hold the documents relating to customers (Such private information cannot be shared with Public being third party information and held under commercial confidence)
vii The particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereo There is no arrangement for consultation with the members of public in formulating any of the policies of the Bank.
However, as directed by RBI, the Standing Committee on Customer Service at Head Office includes five customers of the Bank representing the Public.
viii A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public The details ported in Bank’s website www.saptagirigrameenabank.in
For details of Board =>click Board of Directors.

For Chairman’s Profile, =>click here

For General Manager’s Profile, =>click here

For details of Board members are available in annual reports. For annual reports click Financial Results and Annual Report
For statement of committees Click Names of the Committees of the Board. The meetings of the Board, Councils and Committees are not open to the public. As also the minutes of such meetings are not accessible to the public.
ix A directory of its officers and employees For the directory of officers and employees viz. SR No., name, Branch, Regional/Head Office, designation and Pay scales as on 31.03.2024 click Directory of Officers employees 31.03.2024
x The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations The data in the website is updated Annually in the month of February as the data keeps changing from month to month due to transfers/ placements retirements. The gross salary keeps changing due to arrears of various allowances/annual increments/ change in DA/HRA etc.

Regarding the system of compensation in the Bank, it is informed that for officers, it is fixed as per Officers Service Regulations and for employees it is based on Bi-partite settlement.
xi The budget allocated to each of its agencies, indicating the particulars of all plans, proposed expenditures and reports on disbursements made There is no provision of budget allocation for Bank for proposed expenditure and disbursements. This provision is not applicable to banks. There are targets furnished to the various functionaries at Regional level for mobilizing Business.
xii The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes Our Bank implements certain subsidy loaded loan schemes of central government and state government viz. PMEGP Scheme, PMMY (MUDRA Scheme) Startup India, Standup India etc., offering certain percentage of subsidy of the loan projects.

Sponsoring Departments of Central and State Government shortlist the beneficiaries of such programmes and allocate among the banks in the respective area of operation. The subsidy is managed by the respective sponsoring Departments of Central and State government.

There are different loan products of the Bank offered to the public. For details click Products and Services. The public are informed that the sanctioning authorities shall decide to sanction a loan exercising the powers conferred by the Bank after taking into consideration the facts, figures and merits of each loan proposal.
xiii Particulars of recipients of concessions, permits or authorisations granted by it In respect of Demand and Term Deposits, there are no programmes of the bank granting concessions; permits, authorizations except the following:

For Savings Bank Deposit, additional interest of 1.00% p.a. is offered to Staff/eligible ex-staff members.

For Domestic Term Deposit of Senior Citizens up to 1.00 crore additional rate of interest payable would be 0.50% p.a. for deposits of 15 days to 10 years over the card rate in respect of Short Term Deposits, Fixed Deposits, Tax Savings Deposits and Reinvestment Plan Schemes.

Similarly, for Recurring Deposit accounts, Senior Citizens are eligible for additional interest rate of 0.50% p.a. for the period from 6 months to 120 months (in multiples of 3months).

Similarly, additional rate of interest of 1.00% p.a. is offered to Staff/eligible ex-staff members and for Ex Staff cum Senior Citizens, the additional rate of interest is 1.50% p.a. However, the additional rate of interest offered is for amount less than Rs.1 crore only (comprising all types of Deposits at one or more branches put together) placed by staff members, eligible ex-staff members and eligible senior citizen cum ex-staff members where they are the principal account holders.
xiv Details in respect of the information, available to or held by it, reduced in an electronic form Information which has public/customer’s interest is ported in our website www.saptagirigrameenabank.in for the benefit of our customers and public in general. For details of Tenders/Auctions click Tenders/Auctions.
xv The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use Citizen’s charter is ported in our website www.saptagirigrameenabank.in For details please click Citizens’ Charter of Saptagiri Grameena Bank For details of contacts click Contacts. All the branches of the bank subscribe one vernacular and one English daily news papers for the use of Public. The working Hours of the branches are displayed in the branch premises in Bold letters for the information of the Public.
xvi The names, designations and other particulars of the Public Information Officers and Asst Public Information Officers are given in the below Hyper Link A General Manager is designated under section 19(1) of RTI Act, as the First Appellate Authority (FAA) and Chief Inspector is designated as Central Public Information Officer (CPIO) for Head Office and 3 Regional Managers as CPIOs for Branches under their control under section 5 of RTI Act. All the Branch Managers are designated as Assistant Public Information Officers (APIO) under section 5 of RTI Act.

The applications under RTI Act and application fee of Rs.10/- in cash are accepted by all our branches.

Application fee of Rs.10/- in cash is accepted by all our branches. The applicant is required to enclose proof of such cash remittance with his application.
xvii Such other information as may be prescribed; and thereafter update these publications every year The information relating to public is ported in the Bank’s web site from time to time. For details of annual reports click Annual Reports. The information under section 4(1)(b) of RTI Act is updated annually in the month of February.
Details of RTI applications received and disposed:
Year RTI application received RTI application disposed
2021-22 36 36
2022-23 33 33
2023-24 38 38

Details of First Appeals received and Order issued:
Year First appeal received First appeal disposed
2021-22 10 10
2022-23 6 6
2023-24 3 3

Training of employees
Year No. of Employees
2021-22 192
2022-23 537
2023-24 351

>> Click Here for Exemption From Disclosure of Information of the RTI Act
Note to Public: Redressal of Grievances is outside the ambit of RTI Act. As per section 4 (2) of RTI Act, Bank disclosed the information suo motu as under: for details Click on the links below.
Code of Bank's Commitment to Customers Code of Bank's Commitment to MSEs Whistle Blower Policy - 2024-25
Transfer Policy - 2024-25 Recruitment & Promotion Policy Compliance Policy - 2024-25
KYC Requirements for different types of customers Holidays List under NI Act,1884 for Calendar Year 2024 Salient features of genuine Currency Notes
RBI Notes Features 2022 Education Loans Procedure on locker or safe deposit articles
Service Charges Lending Rates Deposit Rates
The Banking Ombudsman Scheme, 2006 Integrated Ombudsman Scheme, 2021 Replies to the questions asked in the Parliment for the FY 2023-24
Designed by Yaswanth Gupta Bondada & Raghav Vellore